Last updated: April 18, 2026
This Privacy Policy describes how mempi-store.com (the “Site”, “we”, “us”, or “our”) collects, uses, stores, and shares your Personal Information when you visit the Site, make a purchase, download a digital product, contact us, or otherwise use our services.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Data Controller
For the purposes of this Privacy Policy, the data controller is:
Mempi Store
Website: https://mempi-store.com
Email: mempi@mempi-store.com
Country: Uruguay
Digital Products
Mempi Store sells digital products, including downloadable sample packs, loops, sounds, and audio files. We do not ship physical products. No physical item will be delivered or mailed to you.
Personal Information We Collect
When you visit the Site, place an order, download a product, or contact us, we may collect certain information that can identify you directly or indirectly. We refer to this information as “Personal Information”.
Device Information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, pages or products you view, referring websites or search terms, and information about how you interact with the Site.
Purpose of collection: to load the Site correctly, improve website performance, understand how visitors use the Site, protect the Site from abuse or fraud, and improve our products and services.
Source of collection: collected automatically through cookies, server logs, analytics tools, security tools, and similar technologies used to operate, secure, and improve the Site.
Order and Purchase Information
Examples of Personal Information collected: name, email address, billing details, country, order details, purchased products, payment confirmation details, transaction identifiers, IP address, and download or access records.
Purpose of collection: to process your order, provide access to your digital downloads, send invoices and order confirmations, communicate with you, provide customer support, screen orders for fraud or security risks, comply with legal obligations, and, where permitted, provide you with information about our products or services.
Source of collection: collected directly from you and, where applicable, from payment processors, security tools, analytics tools, and website service providers.
Payment Information
Payments are processed by third-party payment processors such as PayPal. We do not store full credit card numbers or complete payment card details on our servers.
We may receive information necessary to confirm and manage your order, such as payment status, transaction identifiers, billing information, fraud-prevention information, and order confirmation details.
Customer Support Information
Examples of Personal Information collected: name, email address, order number, messages, technical information, and any information you choose to provide when contacting us.
Purpose of collection: to respond to your questions, verify purchases, solve download or access issues, provide technical support, handle complaints, and process eligible refund requests.
Source of collection: collected directly from you.
Disclosure for a business purpose: shared with service providers only when necessary to provide customer support, operate the Site, prevent fraud, or comply with legal obligations.
How We Use Your Personal Information
We use your Personal Information to:
- Operate and maintain the Site;
- Process orders and payments;
- Provide access to purchased digital downloads;
- Send order confirmations, invoices, and transactional emails;
- Respond to customer support requests;
- Prevent fraud, abuse, unauthorized access, and security incidents;
- Improve the Site, products, and customer experience;
- Comply with tax, accounting, legal, and regulatory obligations;
- Send marketing communications where permitted by law or where you have provided consent.
Sharing Personal Information
We share Personal Information with service providers that help us operate the Site, process orders, provide digital downloads, process payments, prevent fraud, provide customer support, send emails, analyze website usage, and protect the Site.
For example:
- We use WordPress and WooCommerce to operate our online store.
- We use PayPal to process payments. You can read more about PayPal’s privacy practices here: PayPal Privacy Statement.
- We may use hosting, security, analytics, email delivery, backup, anti-spam, and download-management tools to operate and protect the Site.
- We may share Personal Information if required to comply with applicable laws, respond to lawful requests, protect our rights, prevent fraud, resolve disputes, or enforce our terms.
We do not sell your Personal Information.
Behavioural Advertising and Marketing
We may use advertising partners such as Google, Meta/Facebook, or Microsoft Advertising to measure campaigns, understand advertising performance, and show relevant ads. These tools may use cookies, pixels, or similar technologies, subject to your cookie consent where required by law.
If we use email marketing, you may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us at mempi@mempi-store.com.
Cookies and Similar Technologies
A cookie is a small amount of information that is downloaded to your computer, phone, or other device when you visit a website. Cookies help the Site function correctly, remember preferences, process shopping cart activity, improve security, analyze traffic, and improve the user experience.
We may use session cookies and persistent cookies. Session cookies last until you stop browsing. Persistent cookies remain on your device until they expire or are deleted.
Examples of cookies and similar technologies we may use include:
| Cookie or Tool | Purpose | Type |
|---|---|---|
| WooCommerce cookies | Used to manage cart, checkout, customer session, and store functionality. | Essential |
| WordPress cookies | Used for login, security, user preferences, and website administration. | Essential / Functional |
| PayPal cookies | Used for payment processing, checkout functionality, and fraud prevention. | Essential / Payment |
| Google Analytics cookies | Used to understand website traffic and improve the Site, where enabled and where consent is required. | Analytics |
| Cloudflare or security cookies | Used to protect the Site, detect malicious traffic, improve security, and improve performance. | Security / Essential |
| Advertising cookies or pixels | Used to measure advertising performance or show relevant ads, only where enabled and where consent is required. | Advertising / Marketing |
You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may negatively affect your user experience, and some parts of the Site may no longer function properly, including cart, checkout, login, payment, or download features.
Where required by law, we will request your consent before using non-essential cookies, such as analytics or advertising cookies.
Lawful Basis for Processing
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection rules, we process your Personal Information under the following lawful bases:
- Performance of a contract: to process your order, provide digital downloads, send confirmations, and provide customer support.
- Legal obligations: to keep records required for tax, accounting, fraud prevention, or legal compliance.
- Legitimate interests: to secure the Site, prevent fraud, improve our services, respond to customer inquiries, and operate our business.
- Consent: where required, for non-essential cookies, analytics, marketing communications, or behavioral advertising.
International Data Transfers
Your Personal Information may be processed and stored outside your country of residence, including by service providers located in other countries. These providers may include payment processors, hosting providers, analytics providers, security providers, email delivery services, and website operation tools.
Where required by applicable law, we rely on appropriate safeguards for international data transfers, such as contractual protections provided by our service providers.
Retention
We retain order and transaction records for as long as necessary to provide access to purchased digital products, comply with tax, accounting, legal, fraud prevention, and business record obligations, and resolve disputes.
Customer support messages are retained for as long as necessary to handle the request and maintain reasonable business records.
Analytics and cookie-related data are retained according to the settings of the relevant analytics, cookie, or service provider.
You may request deletion of your Personal Information, but we may need to retain certain information where required by law, tax, accounting, fraud prevention, dispute resolution, security, or legitimate business record purposes.
Automatic Decision-Making
We do not use automated decision-making that produces legal or similarly significant effects on users.
However, our payment, fraud prevention, hosting, security, analytics, and website protection providers may use automated systems to detect suspicious activity, block malicious traffic, prevent fraud, or refuse high-risk transactions.
Your Rights
EEA, UK, and Similar Privacy Rights
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection rules, you may have the right to access, correct, update, delete, restrict, or object to the processing of your Personal Information. You may also have the right to data portability and the right to withdraw consent where processing is based on consent.
To exercise these rights, please contact us at mempi@mempi-store.com.
Uruguay Data Protection Rights
If applicable under Uruguayan data protection law, you may request access, rectification, updating, inclusion, or deletion of your Personal Information by contacting us at mempi@mempi-store.com.
We may request information to verify your identity before responding to your request. We will respond within the timeframes required by applicable law.
California Privacy Notice
We do not sell Personal Information. If you are a California resident and applicable law grants you specific privacy rights, you may contact us at mempi@mempi-store.com to request access, correction, deletion, or information about how your data is used.
Minors
The Site is not intended for children. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at mempi@mempi-store.com to request deletion.
Do Not Track
Please note that because there is no consistent industry standard for how websites should respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Security
We use reasonable technical and organizational measures to protect Personal Information. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
Third-Party Links
The Site may contain links to third-party websites, services, or payment providers. We are not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing their privacy policies before providing them with Personal Information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, services, legal obligations, or for other operational, legal, or regulatory reasons.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.
Contact
For more information about our privacy practices, if you have questions, if you would like to exercise your privacy rights, or if you would like to make a complaint, please contact us by email:
Email: mempi@mempi-store.com
If you are not satisfied with our response to your complaint, you may have the right to lodge a complaint with your local data protection authority or other competent privacy regulator.