Frequently Asked Questions
Find answers to the most common questions about Mempi Store sample packs, royalty-free licensing, downloads, payments, refunds, file formats, and music production usage.
If you cannot find the answer you need, please contact us at mempi@mempi-store.com.
General Questions
What is Mempi Store?
Mempi Store is an online store for music producers, DJs, beatmakers, composers, and content creators looking for royalty-free sample packs, loops, sounds, and audio files for music production.
What products do you sell?
We sell digital sample packs, including loops, one-shots, drum sounds, bass sounds, synth sounds, FX, vocals, music elements, and WAV audio files for different music genres.
Are your products physical or digital?
All products sold on Mempi Store are digital downloads. No physical product will be shipped.
Royalty-Free License
Are Mempi Store samples royalty-free?
Yes. When you purchase a sample pack from Mempi Store, you receive a royalty-free license to use the included sounds in your own music productions and creative projects, subject to our Terms of Service.
Can I use the samples in commercial music?
Yes. You can use our samples in your own commercial music productions, including songs, beats, remixes, albums, EPs, singles, videos, podcasts, games, advertisements, and client projects.
Can I release music made with your samples on Spotify, YouTube, Apple Music, Beatport, SoundCloud, or other platforms?
Yes. You can release finished music productions made with our samples on streaming platforms, download stores, social media platforms, and music distribution services, provided that you follow the license terms.
Do I need to pay additional royalties after buying a sample pack?
No. You do not need to pay additional royalties for using the sounds in your own finished music or creative projects, as long as you comply with the license terms.
Do I need to credit Mempi Store in my songs?
Attribution is appreciated but not required, unless a specific product page says otherwise.
Who owns the copyright to the samples?
The original samples, loops, sounds, recordings, artwork, product names, and related materials available on Mempi Store are the property of Yelsi AG. When you purchase a product from Mempi Store, you receive a royalty-free license to use the sounds according to our Terms of Service. You do not buy ownership of the original audio files themselves.
Allowed Uses
Can I use the samples in music for clients?
Yes. You can use the samples in finished music productions created for clients, as long as you do not transfer, resell, or redistribute the original sample files as standalone files.
Can I use the samples in YouTube videos, podcasts, films, games, or advertisements?
Yes. You can use the sounds as part of finished creative works such as YouTube videos, podcasts, short films, games, advertising music, background music, and social media content.
Can I modify, edit, chop, pitch, stretch, or process the samples?
Yes. You can edit, process, chop, pitch, time-stretch, layer, arrange, and modify the samples as part of your own music production or creative project.
Restrictions
Can I resell your samples?
No. You may not resell, redistribute, sublicense, share, upload, rent, lease, transfer, or make available the original audio files, either individually or as part of another product.
Can I use your samples to create another sample pack or sound library?
No. You may not use our sounds to create, sell, or distribute another sample pack, loop pack, sound library, stock audio product, construction kit, dataset, or competing product.
Can I share the download files with friends, collaborators, or online communities?
No. Your license is for you as the original purchaser. You may not share your download links, account access, purchased files, or license rights with other people, forums, Telegram groups, Discord servers, cloud links, torrents, or file-sharing platforms.
Can a team, studio, or company use one purchased license?
The license is granted to the original purchaser. If multiple users, team members, producers, or a company need to use the same product, each user may need a separate license unless Mempi Store gives written permission.
Can I register your loops or samples with YouTube Content ID?
You may not register isolated samples, loops, or sounds from our products with YouTube Content ID or similar content identification systems unless they are substantially transformed and incorporated into an original musical work.
You must not use Content ID in a way that blocks, monetizes, or claims content created by other legitimate Mempi Store customers who may have used the same licensed sounds.
Can I use your samples for AI training or machine learning datasets?
No. You may not use the original audio files, samples, loops, sounds, metadata, or product content to train, develop, test, improve, or create artificial intelligence models, machine learning datasets, sample-generation systems, music-generation tools, or similar technologies without our prior written permission.
File Formats and Compatibility
What format are the sound files?
Most Mempi Store sample packs are delivered as WAV audio files. Product details such as format, sample rate, bit depth, BPM, key, number of files, and download size may vary by product and are usually listed on each product page.
Do the sample packs work with FL Studio, Ableton Live, Logic Pro, Cubase, Studio One, Reaper, and other DAWs?
Yes. WAV files are widely supported by most modern digital audio workstations, including FL Studio, Ableton Live, Logic Pro, Cubase, Studio One, Reaper, GarageBand, Reason, Pro Tools, and many others.
Do I need special software to use the samples?
You need compatible music production software, audio editing software, or a DAW that can import and play the included audio file formats. Please check the product details before purchasing.
Are the samples ready to use?
Yes. Our samples are designed to be ready for music production. You can drag and drop the files into your compatible DAW, sampler, audio editor, or production software.
Are BPM and key always included?
Many products include BPM, key, or musical information when relevant. However, available metadata may vary depending on the specific product. Please check the individual product page for details.
Purchases and Downloads
Do I need to create an account to buy sample packs?
No. You do not need to create an account to buy sample packs from Mempi Store. You can complete your purchase as a guest using a valid email address.
Please make sure the email address you enter during checkout is correct, because your order confirmation and download information may be sent to that email address.
How do I receive my purchase?
After completing your payment, download access may be provided through the order confirmation page, your customer account if you created one, or by email. Please make sure you enter a valid email address during checkout.
How long is my download link available?
Your download link is available for 30 days after purchase. We recommend downloading your purchased files as soon as possible and keeping a safe backup copy on your computer, external drive, or cloud storage.
What happens if I lose my downloaded sample pack?
If you lose your downloaded sample pack after purchase, please contact us at mempi@mempi-store.com. After verifying your order, we can send you a new download link whenever possible.
Please include your order number, the email address used for the purchase, your full name, and the product name so we can locate your order faster.
What should I do if I did not receive my download email?
First, check your spam, junk, promotions, or updates folder. If you still cannot find the email, contact us at mempi@mempi-store.com with your name, order number, and the email address used for the purchase.
What should I do if my download link does not work?
If your download link is broken, expired, unavailable, or not working correctly, contact us at mempi@mempi-store.com. We will review your order and may provide a replacement link or another reasonable solution.
How do I unzip the downloaded file?
Most products are delivered as ZIP files. You can unzip them using built-in tools in Windows or macOS, or software such as 7-Zip, WinRAR, or WinZip.
What should I do if the ZIP file is corrupted?
If a ZIP file appears corrupted, try downloading it again using a stable internet connection. If the issue continues, contact us with your order number and a description of the problem.
Payments
What payment methods do you accept?
Available payment methods may include PayPal and international credit or debit card payments through supported payment processors.
Do I need a PayPal account to buy?
In many cases, PayPal may allow card payments without creating a PayPal account, depending on your country and PayPal’s checkout availability. Available payment options may vary by location.
Is my payment information stored by Mempi Store?
Payments are processed by third-party payment processors such as PayPal. Mempi Store does not store full credit card numbers or complete payment card details on its servers.
Refunds and Support
Can I get a refund?
Because our products are digital downloads, refunds are generally not available once the files have been accessed, downloaded, delivered, or made available to you, except where required by law or where an exception applies under our Refund Policy.
When can a refund or replacement be considered?
We may review refund, replacement, technical support, or store credit requests in cases such as duplicate purchases, wrong product delivery, corrupted files, broken download links, missing required files, or where required by applicable consumer protection law.
How long do I have to request help with an order?
Refund, replacement, or technical support requests related to a purchase should be submitted within 14 days of the purchase date, unless applicable law provides otherwise.
What information should I include when contacting support?
Please include your full name, order number, email address used for the purchase, product name, and a clear description of the issue. Screenshots or error messages can help us resolve the issue faster.
Account and Customer Information
Can I create an account if I want to?
Yes. Creating an account may allow you to access your previous orders and downloads from your account area, depending on the available store settings. However, creating an account is not required to complete a purchase.
Can I change the email address used for my order?
If you entered the wrong email address during checkout, contact us as soon as possible at mempi@mempi-store.com. We may request information to verify your purchase before making changes.
How is my personal information handled?
Your personal information is handled according to our Privacy Policy.
Still Need Help?
If you have any other questions about our products, license, downloads, payments, refunds, or technical issues, please contact us:
Email: mempi@mempi-store.com
You can also review our legal pages: